Support Services

Need technical or application support?

We are here to support you

C-RAD is proud to have highly trained and experienced staff. We are able to support you both remotely and on-site. No matter if your question is technical or application oriented, you are only a phone call or email away from an answer.

Certified and experienced staff

Effective diagnostic tools

Original spare parts

User adapted eDucation Portal

Technical support and maintenance

We can offer both remote support and on-site visit. Efficient troubleshooting and proactive technical service by our certified field service engineers – ensuring that your equipment will operate safely and reliable all the time.

  • Certified and trained service engineers
  • Original spare parts with overnight delivery when needed
  • Effective diagnostic tools
Technical Training Enquiries

Application training

The team of clinical application specialists at C-RAD offer a variety of training possibilities. With broad clinical backgrounds amongst the team, we aim to deliver a tailored training to match different clinical goals and experience levels when it come to the SGRT workflow.

  • Post installation training
  • Refresh trainings, as part of service contracts
  • Application support
  • Online training at the eDucation Portal
Application Training Enquiries

Service support locations

C-RAD is establishing its own C-RAD service organization in core markets. In countries where C-RAD is represented by distributors, C-RAD ensures a high and homogeneous service level by offering regular service training programs at C-RAD’s training center for the distributors.

Sweden

C-Rad AB
Sjukhusvägen 12K
SE-753 09 Uppsala

+46 18 410 8288

(Opening hours: 9-17 CET)

Germany

C-RAD GmbH
Wittestr. 30 K
13509 Berlin

+49 3030807514

(Opening hours: 9-17 CET)

France

CYRPA Innovations

49 bis,
avenue Franklin Roosevelt
75008 Paris

+33 184883777

(Opening hours: 9-17 CET)

USA

C-Rad Inc.
70 SE 4th Ave.
Delray Beach, FL 33483

+1 833 411 2723

(Opening hours: 9-17 CET)

China

C-RAD (Shanghai)
Medical device Co. Ltd.
Block 2 Room 503, No 608 Shengxia Road
Pudong new Area, Shanghai
201203, China

(Opening Hours 9-17 CST)

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