Need technical or application support?
We are here to support you
C-RAD is proud to have highly trained and experienced staff. We are able to support you both remotely and on-site. No matter if your question is technical or application oriented, you are only a phone call or email away from an answer.
Certified and experienced staff
Effective diagnostic tools
Original spare parts
User adapted eDucation Portal
Technical support and maintenance
We can offer both remote support and on-site visit. Efficient troubleshooting and proactive technical service by our certified field service engineers – ensuring that your equipment will operate safely and reliable all the time.
- Certified and trained service engineers
- Original spare parts with overnight delivery when needed
- Effective diagnostic tools
Application training
The team of clinical application specialists at C-RAD offer a variety of training possibilities. With broad clinical backgrounds amongst the team, we aim to deliver a tailored training to match different clinical goals and experience levels when it come to the SGRT workflow.
- Post installation training
- Refresh trainings, as part of service contracts
- Application support
- Online training at the eDucation Portal
Service support locations
C-RAD is establishing its own C-RAD service organization in core markets. In countries where C-RAD is represented by distributors, C-RAD ensures a high and homogeneous service level by offering regular service training programs at C-RAD’s training center for the distributors.
France
CYRPA Innovations
49 bis,
avenue Franklin Roosevelt
75008 Paris
+33 184883777
(Opening hours: 9-17 CET)
China
C-RAD (Shanghai)
Medical device Co. Ltd.
Block 2 Room 503, No 608 Shengxia Road
Pudong new Area, Shanghai
201203, China
(Opening Hours 9-17 CST)